Customer Survey - Parts Department BANNER RECREATIONAL PRODUCTS VERNON AND KELOWNA, BC (250) 979-2889

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Customer Survey - Parts Department

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Questionnaire

Thank you again for your recent visit to our parts department. Your complete satisfaction with your parts experience is of the utmost importance to us. We appreciate you for taking the time to fill our online survey.

First Name	Last Name
Email	Parts Sales Invoice Number

1. Were you satisfied with the attitude and friendliness of your parts personnel? 2. Did you find the parts personnel knowledgeable? 3. Were you completely satisfied with the length of time it took complete your parts transaction? 4. Did we have your required parts in stock? 5. If not, were we able to get the unavailable parts within a reasonable amount of time? 6. Did we call you when the parts arrived? 7. If we did not have your part available, were we able to source them for you elsewhere? 8. Were you satisfied with the quality and price of our parts? 9. Was your completed transaction the same amount you were quoted? 10. Were you satisfied with the amount of accessories on display? 11. Is there a product or service that you would like that we currently do not offer or provide? 12. What would be your preferred choice of advertising medium? 13. Overall, were you completely satisfied with your recent experience with our parts department? 14. Would you recommend our parts department?

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